Flexible changes with clear communication
If your plans change, please tell our team as early as possible so we can update the visit schedule.
Before confirmation
You can withdraw an enquiry at any time before an appointment is confirmed.
After confirmation
Contact us promptly to reschedule or cancel. Any applicable visit or material charges will be explained before they apply.
No access or late changes
Repeated late cancellations or unavailable access may affect future scheduling. We will communicate any impact clearly.
Have a question?
Our team can clarify anything about your booking or service request.
Contact us